Ganser Company

New windows improve your home’s energy efficiency and comfort while enhancing its curb appeal. You can only get these benefits if you work with reliable window and roofing contractors. These professionals provide high-quality workmanship and customer service — something that some installers who commit fraudulent schemes or scams cannot provide. Speaking of which, here’s a look at some of the common window replacement scams that you should be aware of and avoid at all costs.

1. Unsolicited Offers and Door-to-Door Salespeople

Many unscrupulous window installers knock on doors after an extreme weather event, employing manipulative tactics to convince homeowners to purchase their windows. More often than not, these people may not be what they seem, so make sure to verify if the company is a legitimate one. Ask for proof of license and insurance. If they can’t provide both, politely decline their offer. Also, find out if they have an online presence — check their website and read the reviews.

2. Lowball Estimates or Promises of Free Installation/Materials

A common window and roof replacement scam involves estimates that are too good to be true, as well as companies offering free installation services that come with the new windows. Research and compare multiple quotes to know the proper installation and material prices before deciding which window replacement company to hire for the job.

3. Upfront Payment Requests

Most scammers ask you to pay for the entire project with cash upfront. Once you pay, you’ll never see them again. Even if they follow through with their work, you can expect shoddy workmanship from them. It’s typical for window companies to ask for an initial payment, which is about 30% of the total price indicated in the contract, then installment payments upon delivery of the new windows, and the remaining payment following the completion of the project.

4. Lack of Written Contracts or Warranties

Before agreeing to any window replacement services, ensure that you have a written contract or warranty. All reputable companies should provide customers with a contract that outlines the work to be completed and what warranties are included in the agreement.

Need an exterior home improvement company committed to ensuring a positive window replacement experience? Look no further than Ganser Company. We take pride in providing excellent window products and installation services. To learn more about what we can do for you, call us at (608) 222-1243, or fill out this contact form for a free estimate.